Frequently Asked Questions
Store at room temperature. Do not refrigerate.
Even if left in a hot environment like a car or on the beach for hours, it doesn't spoil; it liquefies. After remaining at room temperature for a certain period of time, it returns to its original consistency.
According to official procedures, microbiology, stability, and challenge tests are conducted. To ensure rapid results, we chose a one-year shelf life test. Yeditepe University's R&D department conducted a one-year shelf life test, and the shelf life report was issued for one year. Due to the ingredients in products like creams, long-term testing is not possible. Therefore, and because creams are consumed quickly, we did not require a shelf life test exceeding one year.
No, there isn't. Our creams are oil-based. Because the ingredients in the formula support each other, the formula itself prevents microbiological growth.
No, they can't. They need to complete this sensitive process naturally, without the support of cream. They can't use it on their breastfeeding babies either.
Panacea Cream is suitable for children over 3 years of age.
Pan Cream can be used as a face cream or moisturizer day and night from the age of 15 onwards (as it will not be needed before).
Yes, it is very convenient, we recommend that you use both our face cream, Pan cream, and our body cream, Panacea, regularly, especially after bathing.
We recommend applying Panacea cream to areas of your body that need massaging, both morning and night. If you find it difficult to apply it in the morning or forget it in a rush to get to work, you can also apply it just before bed at night.
You can apply it 3-4 times a day as needed; how you use it depends on you. But regularity and discipline are very important, at least for 20 days - 1 month.
We would like to explain the use of our pan cream to our male and female customers in two different ways;
For our male customers, applying it every night (just once a day) is sufficient. Those who prefer can apply it every other day.
(Regular use is important to see the difference on your face in the first 20 days)
To regulate the appearance of wrinkles, they should apply Pan cream as a thin layer to certain points on their face before going to bed at night and spread it gently.
We recommend applying it under and around the eyes for under-eye fatigue and dark circles.
For forehead lines, just applying it to the forehead is enough.
If they do not complain about the symptoms listed above, we recommend that they apply it to their face, around their eyes, and under their chin as a daily moisturizer after bathing or to benefit from its nourishing properties after shaving.
We recommend that our female customers use it regularly every day, both morning and night.
Suitable for all skin types.
Our Pan Cream's oily texture shouldn't deter customers with oily skin. They should apply it regularly to their entire face every day. Over time, the cream will balance excess oil, allowing skin to regain its natural moisture balance.
We recommend that our clients with pale skin wake up in the morning, wash their faces, apply our daily moisturizer around their eyes, and then apply makeup 10 minutes later. From the very first day, a radiant look appears under makeup, and over time, the paleness diminishes, leaving skin with a vibrant complexion.
It is recommended that our customers with dry and combination skin types apply it as a daily moisturizer both in the morning and at night.
We recommend that you apply it to your face before exercise and then go to the gym.
You can apply it immediately after sauna.
We recommend that our customers with sensitive skin who use sunscreen apply sunscreen in the morning and only support it with a sunscreen at night.
**We recommend that those with acne, pimples, etc. on their face use Panacea cream instead of Pan cream as a facial moisturizer. They can also use Pan cream around their eyes.
No, there isn't.
Warning: For external use only. Do not drink, eat or swallow. For external use only.
Pregnant women and breastfeeding mothers cannot apply it and cannot use it on their breastfeeding babies.
There has been no negative impact on my customer feedback since 1993.
Pan cream may cause redness on the face upon first use, especially on sensitive skin. This isn't due to an allergic reaction, but rather because the skin is first learning about the natural chemicals created by the unique rose ingredients in its formula. Over time, after 4-5 uses, the skin will adapt.
The duration of use of Panacea Cream depends on you. Between 20 days and 3 months.
You can use Pan Cream as a moisturizing cream any time, day or night.
Since our Panacea Cream is 190 ml, unfortunately it does not meet the 100 ml requirement for liquids in flight regulations.
If you wish, you can put it in a small glass jar and carry it with you on the plane, or you can put the 190 ml bottle with the label in your suitcase.
Our Pan Cream is 42 ml. Yes, it is accepted on airplanes.
No, there is no such thing. Every time you purchase 5 Mer & Dic Creams (whether at once or in your total purchases), you will receive 1 free.
For this purpose, you will receive gift cards indicating the number of Mer & Dic creams you have purchased with each purchase.
You can benefit from current campaigns by requesting cream to be delivered to your address for 3 months and 6 months using the subscription form you send us.
