Cancellation and Refund Conditions

Products sold at Mer & Dic Kozmetik cannot be returned due to hygienic reasons.

Order cancellation can be made by contacting customer services before delivery.

Mer & Dic Kozmetik offers free replacements for damaged, missing, or incorrectly delivered products. Before receiving the package, please check the integrity of the products and the accuracy of your order with the courier. If you suspect a problem, please contact customer service before accepting delivery.