Preliminary Information Form

In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, it is mandatory to inform consumers.

• Seller Information: Dicle Yıldız - Mer & Dic Cosmetics
  
  
• Email address: info@mer-dic.com
  
  
• Basic Features of the Products: Specified on the website.
  
  
• Sales Price: It is shown on the relevant product page and the price calculated on the shopping page is only the sales price of the product.
  
  
• Shipping costs vary depending on the city and district, but are paid by the buyer at the time of delivery.
  
  
• Payment Methods: Credit Card, Debit Card, Online Payment.
  
  
• Delivery Method: Cargo or store pickup.
  
  
• Delivery Time: Delivered within 30 days at the latest.
  
  
• Right of Withdrawal: There is no right of return or withdrawal for cosmetic products due to hygienic reasons.
  
  
• Order cancellation & payment refund: Order cancellation can be made by contacting customer services before the product is delivered to cargo and the payment for the cancelled product will be refunded.
  
  
• Dispute: Consumer Arbitration Committee and Consumer Courts have jurisdiction.